When we first met with Norman Xu and he explained his strategy to sell our house, I remember feeling confident that we would be working with him. He detailed many strategies that he and his team would be pursuing to ensure that the house would be seen by the right people. Simply taking some pictures, writing a description, listing it on MLS, and waiting for offers was not the strategy. Of course, they took pictures and wrote a narrative, but also produced video walk-throughs of the house as well as various features in the neighbourhood, open houses just for other agents, reaching out to their network of other agents to introduce them to the property, following up with the showing agents to get their feedback, and so many more ideas that I never would have thought about doing. We knew that we had found the right person to list our house. And he did not disappoint. He strongly suggested an…
When we first met with Norman Xu and he explained his strategy to sell our house, I remember feeling confident that we would be working with him. He detailed many strategies that he and his team would be pursuing to ensure that the house would be seen by the right people. Simply taking some pictures, writing a description, listing it on MLS, and waiting for offers was not the strategy. Of course, they took pictures and wrote a narrative, but also produced video walk-throughs of the house as well as various features in the neighbourhood, open houses just for other agents, reaching out to their network of other agents to introduce them to the property, following up with the showing agents to get their feedback, and so many more ideas that I never would have thought about doing. We knew that we had found the right person to list our house. And he did not disappoint. He strongly suggested an additional renovation to replace the flooring on the second floor, so we agreed. He introduced us to a contractor who started at 7 am with 3 people, and they removed baseboards, removed the old floor and a thousand nails, installed the new floor, and put the baseboard back in the 3 bedrooms and hallway and did it all by around 7 pm the same day. They returned the next day for a couple of hours of caulking and touch-up painting. I’ve never seen a job of that size be done so quickly, and the quality of the work was exceptional. Norman and his team were all great to work with. The house was listed for sale in January, and despite a huge snowstorm that completely buried the ‘For Sale’ sign out front, we had an offer on the property after just 8 days on the market. After some back and forth counter offers, we settled on a price that we were very happy with. The house was sold after just 10 days. The team was always available over the course of the listing to answer any questions that we had and to explain any part of the strategy that we needed to better understand. I would happily recommend Norman and his team to anyone who is looking for an agent. We were very lucky to have found him.
We made the best decision to hire Norman Xu as our house sales representative. He and his team are very professional and helpful. They’re so easy to work with. He sold our house in 10 days in this very challenging market. We are extremely happy with the results. We will definitely refer them to anyone who needs an agent.
It was a great experience with the team. Their service was excellent from start to finish — always responsive, attentive, and willing to go the extra mile. They answered all my questions and addressed my concerns in a timely manner using their professional knowledge, which made my first-time home purchase go smoothly. I would recommend them if you are looking for a reliable and dedicated team.
I had an exceptional experience working with Norman and his team! From start to finish, they demonstrated unparalleled professionalism and expertise. Norman has an incredible pulse on the market, providing spot-on advice for improving my property, setting the perfect listing price, and promoting it effectively through various channels. His negotiation skills were top-notch, ensuring I got the best deal possible in a very difficult market. What truly stood out was their responsiveness and accessibility. Norman was always available to answer my questions and address my needs, no matter the time. Their full-service approach made the process seamless, connecting me with reliable contractors and stagers. I couldn’t have asked for a better team to guide me through the process. Highly recommend Norman and his team to anyone looking for a stress-free, successful listing.